Privacy Policy
General
This Privacy Policy describes how we handle your personal information you, as a User of our websites- https://www.bookstradecity.com and https://www.marketplace.bookstradecity.com and the information provided by business advertisers who have access to this information.
It generally applies to both websites bookstradecity.com and marketplace.bookstradecity.com their content and other related websites where this policy appears in the footer of the page.
The policy that applies on any of our domains or sub-domains is always the policy that appears in the footer of each website.
By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on January1, 2020.
How our website and/ or other platforms support GDPR requirements:
- Users are allowed to exercise their rights in due time, such as access, modify and delete their Personal Information.
- We have implemented process to fulfil users rights, such as access, modification and deletion within one month.
- Designed our registration process and privacy consent experience in our products.
Users GDPR requirements
Users will experience in the future is more granular options when it comes to obtaining their consent for marketing purposes as well as data sharing with third parties for marketing and advertising purposes.
Personal Information
You can browse the bookstradecity.com and marketplace.bookstradecity.comsite without letting us know who you are or by revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.
We may collect and store the following Personal Information:
- Your Full Name
- Your Email address, physical contact information, Your Post Code
- Your additional information when setting up your Listing page and for the purpose of advertising you may also provide us with the description of your activities, details of your products or services etc.
- Transactional information based on your activities on the sites (such as buying, selling items and content you generate or that relates to your account).
- Shipping, billing and other information you provide to purchase or post an item.
- Chats, dispute resolution and correspondence sent to us.
- Other information from your interaction with our site, services, content and advertising.
If you sign up as a Vendor, we also collect the following information:
- Your address and contact details
- Your Vendor status (Freelance, Sole Trader, or a Company)
- Your additional information when setting up your business page and for the purpose of advertising you may also provide us with the description of your business, opening hours, details of your products or services etc
- Transactional information based on your activities on the sites (such as buying, selling item and content you generate or that relates to your account).
- Shipping, billing and other information you provide to purchase or ship an item.
- Chats, dispute resolution and correspondence sent to us.
- Other information from your interaction with our site, services, content and advertising.
- Additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or a bill to verify your address or to answer additional questions online to help verify your identity or ownership of an item you list).
- Other supplemental information from third parties (for example, if you incur a debt to bookstradecity.com and marketplace.bookstradecity.com, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).
- We do not store your financial information such as debit or credit cards details.
The lawful justification for processing this information is to fulfil our contract to you to help you to promote your business on our site where you can sell your goods, to allow you to get quote from businesses or to write reviews on bookstradecity.com and marketplace.bookstradecity.com.
Cookies
We currently do not use our own cookies on our website.
Should we use Google Maps or other companies’ affiliated products or Google Adsense to provide relevant adverts to you, or sell products to you, as a User, those companies might set cookies on your computer though our Site as part of their activity. This is not our responsibility and should this happen, you, as a User of our Site, should deal with those companies without involving us or any of our Sites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Disclosure of Personal Information
We may disclose Personal Information of users to other members or to third parties. This disclosure may be required for us to provide users access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose users’ Personal Information to third parties for their marketing and advertising purposes without users’ consent.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers or visitors on our site or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Bookstradecity.com and its subdomains, don not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
We encourage you to ask questions before you disclose your personal information to others.
We may disclose Personal Information of users to other members of the Books Trade City.com and to third parties. This disclosure may be required for us to provide users access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.
We do not disclose users’ Personal Information to third parties for their marketing and advertising purposes without users’ consent.
We do not sell or rent or share any of your personal data to third parties for their marketing purposes. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
If you don’t wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by following the directions provided with the communication.
No Spam, Spy-ware or Spoofing bookstradecity.com and marketplace.bookstradecity.com and our users do not tolerate spam. Make sure to set your bookstradecity.com and marketplace.bookstradecity.com notification preferences so we communicate to you the way you prefer. You are not licensed to add other bookstradecity.com and marketplace.bookstradecity.com users, even a user who has purchased an item from you to your mailing list (email or physical mail) without their express consent. To report bookstradecity.com and marketplace.bookstradecity.com -related spam or possible fraudulent e-mails to bookstradecity.com and marketplace.bookstradecity.com please forward the email to admin@bookstradecity.com.
Account Protection
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your bookstradecity.com and marketplace.bookstradecity.com passwords to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify bookstradecity.com and marketplace.bookstradecity.com and change your passwords.
Data Rights
Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you when you use our Services.
- Accessibility of Personal Information
In most cases, users may locate the Personal Information we have about him/her by viewing their account profile under their account. If they do not find the data they are looking for, or are looking to submit a formal access request as defined under GDPR, users may contact us through email admin@bookstradecity.com.
- Correcting Personal data
We take steps to ensure that the Personal Information we collect from users is accurate and up to date, and that users have the ability to access and make corrections to it. Users have the ability to edit their Personal Information on their account. If they would like to request any additional corrections, users may contact the customer service team.
- How long does it take for Books Trade City to complete a users’ privacy request?
We make every effort to complete a users’ request as quickly as possible and at the latest within one month of receipt. For some requests, the response timeframe may be extended by an additional two months where requests are complex or numerous. We will contact our users within one month of their request to inform you of any timeframe extensions.
- Submission a privacy complaint
In case a user has a privacy complaint, they should email to admin@bookstradecity.com
- Submission a data deletion request
In case a user has a data deletion request, they can contact us to submit a formal data deletion request as defined under GDPR. Their account will also be closed as part of fulfilling the data deletion request.
- Deletion of Personal Information after a period of inactivity
After a period of inactivity we will close the respective users’ account and delete his/her Personal Information based on its retention schedule.
User may also submit a request on behalf of an incapacitated or deceased family member, however, the user will be required to provide proof that he/she has the authority to act on their behalf.
Data Retention
We retain users’ Personal Information for as long as necessary to provide the Services they have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
After it is no longer necessary for us to retain users’ Personal Information, we will dispose it in a secure manner according to our information security, data retention and deletion processes.
Legal Basis of Processing
We have performed an analysis of where we collect and use Personal Information, and what controls exist to make sure that it is being processed appropriately and legally, in line with our User Privacy Policy.
Our User Privacy Policy gives an overview of the ways that we use users’ Personal Information and the associated legal basis.
If a user objects to his/her Personal Information being processed, he/she can contact Customer Service on admin@bookstradecity.com and request that we cease processing the respective Personal Information as described in the User Privacy Notice.
Your Rights
- Right to be informed (this Document)
- Right to Access and Request the personal data we hold.
- Right to Erasure – You have the right to be forgotten and have your information removed from bookstradecity.com and marketplace.bookstradecity.com. Please contact us if you would like your personal data to be deleted.
Privacy Operations when we develop new products or services
We incorporate an assessment of privacy risks into our processes for developing new products or services that will collect, use or otherwise process Personal Information. Our privacy risk assessment process takes into account the complexity of the project and the sensitivity of the personal information being used and recommends controls to reduce risks to personal information being misused.
Crisis Management / Breach Response
We monitor our platforms. Once we receives information that could represent an incident, an analysis will be performed to validate that an incident has occurred. If Personal Information is involved in an incident we will undertake further analysis to determine potential impact on rights and freedoms of individuals.
We incorporate notification requirements for all jurisdictions in which we operate. As data protection laws are updated, we monitor their changes to ensure that we meet our legal obligations. In addition, we will review data security issues for their potential of harm to determine if we should proactively notify individuals, even when notice is not legally required.
Privacy Control
We have developed a control framework based on industry standards, that comprises controls at every stage of the data lifecycle, from before we collect Personal Information through to when it is deleted or otherwise transformed. This control will always take into account changes in internal processes and external requirements.
Complience with the requirements stated in our User Privacy Policy
We will update our Privacy Policy, when necessary, to comply with requirements of GDPR.
Age Restriction
Books Trade City cares about the safety of your entire family. We understand that in the age of technology, children are on the internet more than ever and free online classifieds can be a fun way for them to find toys, video games, clothes, and other cool items.
While we pride ourselves on being a site that the whole family can use, we also know the concerns involved with transacting online. We want to minimise these risks. Therefore, for anyone under 18 years of age, we ask that you have your parent/guardian respond to any ads you may be interested in. Also, if you wish to post an ad on Books Trade City, have your parent/guardian do so on your behalf so they can be directly involved in the transaction.
Books Trade City reserves the right to remove any ad if we feel it is in the best interest and for the safety of our users.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Additional Information
We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the site. In addition, we will notify you through the bookstradecity.com Messaging system.
Last updated – 1 February 2022